How to Deal with an Angry Customer
When you’re running a business that offers a product or service, soon or late you will have to deal with customer complaints, or even with angry customers. We’ve been running ArchiSnapper for almost 7 years now, so just like any…
Building Credibility and Authenticity: Why to start a Business Blog
I like people that talk about themselves openly and honestly. People that don’t worry too much about perception. It takes a strong personality to just say it like it is when things aren’t great. And it often leads to more…
Why We Work From Home (and Why You Should Consider It)
What if you could: Wake up every morning at a reasonable hour and have breakfast with your family. Bring your kids to school then be at your office, ready for work, only a couple of minutes later (no commuting, no…
Why you should email your colleagues, even if they sit right next to you
Fact 1… For every task or activity you’ve started in your whole life, there is always a warm-up period needed to get “in the zone“. Always, no exception. The “warm-up period” could range anywhere from 10 to 30 minutes before…
We All Do Support, We All Do Marketing, We All Do Sales
At ArchiSnapper, marketing is not a single person’s responsibility. The same goes for support. We don’t have person A and B on marketing, and person C and D on support. The people that are doing marketing, are the same people…
9 Simple Strategies Architects Can Do to Boost That Revenue
Hey there! Before ArchiSnapper and SafetySnapper, I ran a service business. My team and I built custom software and apps for clients who needed to automate their business processes. As a quick aside, this is how ArchiSnapper was born! A…
Why We Support Our Users to the Max, and Why You Should Too…
At ArchiSnapper, awesome support is one of the key ingredients of our business. Yes, of course… we have feature Y and Z and such and so. We have daily backups, a load balancer and yadda yadda yadda. I could try…
20 Hilarious Staircase Building Fails
You can never trust stairs. They’re always up to something. Except of course, for when they aren’t and they don’t lead anywhere. This post about the worst stair building fails is inclined to brighten your day. Or maybe, they will…
10 Quotes from Susan Cain’s Quiet to Inspire Introverted Architects
Architects are people who have the ability to blend art and analytics beautifully. They are great at understanding the needs of others and constructing spaces that can impact the personal lives of the people who live in them, as well…
Why we Choose Profit over Rapid Growth
When it comes to owning and running a business, there is a common and prevalent idea that bigger is always better. One of the most common questions I’m asked by friends and family is, “How many work for you now?”…
